Dispensing Optician at Brillen.Com

Katie White

Job Opportunity at Brillen.Com in The Shoppes at Carlsbad

Full Time
Posted Thu, Sep 2
Katie White

What you’ll do - The Specifics

  • Oversee all store operational, customer engagement and procedural processes effectively and efficiently to achieve store goals
  • Provide unsurpassed customer service to all customers and patients with every visit.
  • Assist customers in selecting frames & lenses that are best suited for them. Suggest improvements & recommend solutions. Assist Ophthalmic Technician with difficult & complex tasks.
  • Under current & valid state Opticianry license performs the following:
  • Provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription.
  • Adjust and/or repairs eyewear as needed.
  • Assist with pretesting for exam as needed, using state-of-the-art technology.
  • Work with Ophthalmic Technician to strengthen their knowledge and skill for glasses & store processes
  • Ensure finished eyewear meets optical standards & customer requirements.
  • Complete lens orders thoroughly & accurately in a timely manner.
  • Responsible for basic operation, cleaning & ongoing maintenance of testing and optician equipment.
  • Anticipate problems before they occur; explore underlying reasons for recurring problems; go beyond symptoms to get to root cause; strive to develop long-term solutions to problems.
  • Help create a safe and welcoming working environment for all.