Ophthalmic Technician at Brillen.Com

Katie White

Job Opportunity at Brillen.Com in The Shoppes at Carlsbad

Full Time
Posted Thu, Sep 2
Katie White

What you’ll do:

  • Perform pretesting: autorefractor, lensometry, tonometry, visual acuity, fundus photography, etc.
  • Assist customers in selecting frames & lenses that are best suited for them based on the patient’s vision needs & OD prescription. Suggest improvements & recommend solutions.
  • Complete lens orders thoroughly & accurately in a timely manner.
  • Adjust and/or repair eyewear as needed.
  • Basic operation, cleaning & ongoing maintenance of tools & systems.
  • Work with coworkers to strengthen their knowledge and skill for pre-testing procedures and equipment.
  • Assist returning customers with troubleshooting glasses and customer service.
  • Perform work accurately & thoroughly as required. Demonstrate superior product knowledge.
  • Strive to achieve exceptional results with every customer and patient every time.
  • Provide unsurpassed customer service to all customers and patients with every visit.
  • Anticipate problems before they occur; explore underlying reasons for recurring problems; go beyond symptoms to get to root cause; strive to develop long-term solutions to problems.